Shipping Costs & Terms

USA

Standard Delivery

In stock products usually ship within 1-3 business days. Custom items may take 2 to 6 weeks. Order fulfillment times do not include actual shipping transit times, which may vary based on your location.

During seasonal or holiday peak periods, order fulfillment times may slow down by a small amount due to the high volume of orders received. All orders will be shipped in the order received. Lead times for larger orders may also be increased. Blue Monster Prep does not guarantee any lead times on order fulfillment. The order fulfillment times listed above are general guidelines. To obtain an estimated lead time for your order to be delivered, please call us at (800) 876-7816, or email info@BlueMonsterPrep.com

Blue Monster Prep wants to ensure that your products arrive on time and in excellent condition. UPS and Fed Ex are used to ship most orders, and require a physical street address for shipping your order. We cannot ship to a PO Box.

Most packages are shipped using a tracking or delivery confirmation method. Smaller packages may be sent via US Postal Service. You can request shipment tracking information by sending an email to us at: info@BlueMonsterPrep.com

Expedited Delivery

If you need to receive your package sooner than standard delivery, Blue Monster Prep offers expedited delivery option. Expedited orders of in-stock items received are prioritized and will be shipped as soon as possible.  

Please note that expedited delivery is not available on out-of-stock items. Business days are Monday through Friday, and do not include holidays. 

Backorders

Here at Blue Monster Prep, our goal is to ship your order as quickly as possible. If an item you ordered is on backorder from the manufacturer, we will notify you as soon as possible regarding any shipping delays.

Required Delivery Date

If you need to receive your order by a specific date, this information must be communicated to Blue Monster Prep at the time the order is placed. Blue Monster Prep will make every effort to meet any required delivery dates. Please note that expedited delivery is not available on out-of-stock items.

Shipping Charges Within the Contiguous United States

Shipping Conditions

FOB Origin. Freight is prepaid and included on the customer’s invoice on all orders unless otherwise indicated. Most items are drop shipped to you directly from the manufacturer.

Some of the products carried by Blue Monster Prep are considered either oversized or overweight by UPS and/or FedEx shipping standards. Any single item that weighs 75lbs. or more, or has a combined length and girth exceeding 84 inches is considered an oversized or overweight item. Our website calculates shipping charges based by price. If a product is oversized or overweight, there will be additional shipping charges incurred. The customer acknowledges that they are responsible for the difference in shipping costs after checkout for all oversized or overweight products. Any such items considered to be either oversized or overweight will have a disclaimer in the product description.  

The customer will only be billed for the actual shipping costs that Blue Monster Prep is charged by the carrier. The customer’s method of payment that was used to place the order will be charged the difference of the increased shipping cost. If the method of payment is declined or unavailable, Blue Monster Prep will contact the customer to make other arrangements for payment. The customer’s order will not be shipped until arrangements for payment have been completed.  

Customers are encouraged to contact info@BlueMonsterPrep.com prior to placing the order to request a quote for the cost of shipping.

Products considered hazardous may require special packaging, which will also incur additional shipping and handling charges.

It is the customer’s responsibility to be available to take receipt of shipments at the time of delivery. Shipping carriers such as UPS and FedEx usually make three attempts to deliver a package before holding it at the local distribution center for pickup. Shipping carriers will typically hold the package for five days before sending it back to Blue Monster Prep as undeliverable. All undeliverable shipments are subject to a 25% re-stocking fee. The customer will be responsible for any additional shipping charges that are incurred to ship any order that was returned as undeliverable a second time.  

Any refused shipments are subject to a 25% re-stocking fee and the customer is responsible for all shipping fees. 

If a product was damaged during shipment, please contact Blue Monster Prep immediately. The customer will be responsible for any shipping charges due to shipping damage if they do not report the damage to Blue Monster Prep within 72 business hours. The customer must email sales@BlueMonsterPrep.com and include the order number, a detailed description, and if available, photo(s) of the damage. 

Blue Monster Prep shall not be liable for any delayed shipments and/or increased transit times. Transit dates and times are guidelines provided by the shipping carrier and are not guaranteed by Blue Monster Prep. Delivery dates and times may be increased during seasonal or holiday peak periods, adverse weather conditions, natural or man made disasters, and acts of God. Under no circumstances will any such delays be grounds for an order to be cancelled with Blue Monster Prep. 

Freight Shipment Conditions 

Freight shipments are also subject to all of the above conditions listed under “Shipping Conditions”.

All freight shipments are shipped via common freight carriers. All freight shipments will be shipped to the receiving dock on the shipping address provided by the customer unless otherwise requested. For any special delivery requirements, the customer must inform Blue Monster Prep at the time of placing the order, or otherwise be subject to additional freight fees. Special delivery requirements such as lift gate service, inside delivery, residential freight shipments, or timed delivery  appointments may result in additional costs to the customer after the order has already been placed. Any special delivery requirements needed after the product has shipped are the sole responsibility of the customer, and may also result in additional fees to the customer.  

The customer must be able to receive the shipment at the time at the time it is delivered. Freight companies may charge a minimum fee of $125.00 or more if they are required to attempt a re-delivery because the shipment was unable to be received, and/or no one was available to receive the order. If the customer is unable to receive the shipment within the next day, freight companies may also charge a minimum of $50.00 or more per day to store each pallet that was not delivered on the first attempt. The customer is responsible for payment of any additional fees incurred by breach of any of the above freight shipment conditions.

Shipping to Alaska, Hawaii, and Puerto Rico

Blue Monster Prep is not able to process online orders for Alaska, Hawaii, and Puerto Rico. Please contact us directly to obtain a shipping quote and/or place an order.

Shipping to U.S. Military Bases Overseas

Please contact Blue Monster Prep directly to obtain a shipping quote and/or place an order. Expedited shipping is not available for U.S. Military Bases overseas.

Shipping to Canada

Please contact Blue Monster Prep directly to obtain a shipping quote and/or place an order.

Customers shall be responsible for any and all taxes, licenses, duties, tariffs, permits or governmental authorizations that may be required for the exportation and importation of products to Canada, and/or under the Export Administration Regulations, International Traffic in Arms Regulations, Toxic Substances Control Act, or other applicable laws or regulations.

Blue Monster Prep is not responsible for any charges that may be incurred after the order has been shipped. Any additional shipping fees are directly between the shipping company and the customer.

The customer specifically agrees to inform Blue Monster Prep of any certificates of origin or other special documentation, export packaging or product marking prior to the order being shipped. The customer acknowledges that they shall remain in compliance with all applicable laws relating to money laundering, terrorism, bribery, or dealing with government officials including the U.S. Foreign Corrupt Practices Act.

Blue Monster Prep will not refund any shipping charges if the products are returned or refused by the shipping destination country. Any returned products are subject to a 25% restocking fee.  

All orders must be received and paid for in US currency. Blue Monster Prep does not accept checks issued by foreign banks as a form of payment. All payments must be made with an acceptable credit card or a bank check issued by a bank located within the United States.   

Under these terms and conditions, the rights and obligations of the parties involved shall not be regulated by the provisions of the 1980 United Nations Convention of Contracts for the International Sale of Goods or the United Nations Convention on the Limitation Period in the International Sale of Goods. Instead, these terms and conditions shall be regulated by the laws of the County of Los Angeles, in the State of California, including its provisions of the Uniform Commercial Code, but excluding its conflict of law rules. Notwithstanding the foregoing, any legal action by a customer with regard to any transaction must be initiated within one year after the cause of action has arisen.

International Shipping

Blue Monster Prep does not ship to countries outside the United States or Canada.